FAQS

PRODUCT

How much weight can it carry?

Our carrier can hold 1.2kg based on the weight of two full insulated travel mugs.

What cups fit?

The standard takeaway coffee, juice or ice latte cup; small, medium and large will fit. A standard insulated travel mug without a handle will also fit.  

What material is it?

Our carriers are made out of neoprene. A strong and durable fabric that can withstand being folded in your hand bag or pocket. It is soft, light weight and water resistant making it the perfect transportable carrier. 

Will the lids pop off?

No. Our carrier is designed to not reach the top section near the lid. 

How does it close?

Metal clips! Simply close the handle together and press the clips ensuring you hear a snap sound.

How do I store it?

Simply roll or fold and store in your handbag or pocket.

 SHIPPING

How long until I receive my order?

We ship the next business day. You will receive it within 3-10 business depending on your chosen shipping method. 

How much is shipping?

Standard shipping including tracking is $6.99 

CARE

How do I clean my carrier? 

Too easy! Simply wash your carrier in cool water with mild detergent. Dry flat and you're ready to go. 

 RETURNS

We want to be sure you're as happy with your carrier as we are. If you're not 100% satisfied with your purchased, you can return it for a full refund within 30 days, providing it is unused and in its original packaging.